Cancellation Policy

Cancellation Charges

FOR INDIVIDUALS
10% of the booking amount if booking cancelled 72 hours before
40% of the booking amount if booking cancelled 48 hours before
75% of the booking amount if booking cancelled 24 hours before
100% of the booking amount if booking cancelled on same day

FOR GROUP TOURS
25% of the booking amount if booking cancelled 72 hours before
50% of the booking amount if booking cancelled 48 hours before
90% of the booking amount if booking cancelled 24 hours before
100% of the booking amount if booking cancelled on same day

Refund only through cheque for bookings made by cash/ cheque/ RTGS/NEFT
Online refunds for bookings made through the website usually take 7-10 working days
Credit/ Debit card online refunds will only be made against credit/ Debit card bookings and usually take 10-15 working days
The original receipt must be presented for processing the refund
Credit/ Debit card cancellation will be charged 5% extra
All disputes will be subject to the courts of Lucknow only