At ‘Tiger Kingdom’ (a brand owned by ‘Federal Global Inc.’), we know the importance of privacy and are committed to earning the trust of our guests by adopting high standards for the protection of personal information.

Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances.

The words 'we' and 'Tiger Kingdom' or ‘Federal Global Inc.’ do not include third party hotel owners or third parties involved in the delivery of services, however we have requested such hotel owners and third party suppliers to abide by the terms of our Privacy Protection Policy. In this policy, personal information means information about you that is personally identifiable like your name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification.

It also includes information on guest preferences and usage, when such information is supplied to or recorded by Tiger Kingdom in the course of transacting business with an individual.

The Privacy Protection Policy does not apply to information regarding Tiger Kingdom’s corporate customers. However, such information is protected by other policies and practices and through contractual arrangements.

HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION

• By making a reservation or by using Tiger Kingdom’s services.
• By registering with Tiger Kingdom’s membership program.
• By registering on the Every one’s an Original website.
• By providing it to us in communications regarding service delivery such as comment cards.
• By providing the information to us by participating in a marketing initiative.
• By visiting our website.

INFORMATION PROVIDED TO US IN COMMUNICATIONS REGARDING SERVICE DELIVERY SUCH AS SERVICE FEEDBACK REQUEST

Information provided to us in such a fashion will be used solely for the purpose of recording your comments, communicating with you in respect of them, reviewing them with the subject hotel and hotel personnel, for the purposes of recognizing employees for excellence of service delivery and for developing improvements in service delivery.

We may also evaluate our content and services and tailor our websites, for visitors, based on other information we collect, such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookie use as described above.

WHY WE COLLECT PERSONAL INFORMATION

• To establish and maintain a responsible commercial relationship with you and to provide ongoing service.
• To understand your needs and preferences.We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better. For example, we may record your preference for type of room
• To develop, enhance, market or provide products and services.For example, we look at our guests' use of our services so that we can better understand how to improve our services.
• To manage and develop our business and operations.For example we analyze guest patterns of usage of our hotels and services to help us manage them efficiently and plan for future growth
• To meet legal and regulatory requirements.

WHEN DO WE DISCLOSE PERSONAL INFORMATION

We disclose personal information only in these limited circumstances:

• We may disclose a guest's personal information to a person who, in the reasonable judgment of Tiger Kingdom , is seeking the information as an agent of the guest - for example, a travel agent who is booking a reservation on behalf of the guest.
• Personal information will be shared with the Tiger Kingdom for which your reservation has been made so that they may provide the services you have reserved.
• Personal information may be shared with other Tiger Kingdom so that they may better provide services to you in the event you wish to travel to that Tiger Kingdom in the future.
• Personal information will be shared with a third party involved in supplying the guest with the services they have purchased to the extent necessary to effect the supply and the processing of the transaction.
• Personal information may be shared with a third party retained by Tiger Kingdom to perform functions on its behalf such as reservations handling, data processing or storage, guest surveys or research.
• Personal information may be shared with an agent retained by Tiger Kingdom to evaluate a customer's credit worthiness or in order to collect a customer's account.
• Personal information may be shared with a public authority or an agent of public authority if in the reasonable judgment of Tiger Kingdom, it appears that there is an imminent danger to life or property which could be avoided or minimized by disclosure of the information, or which disclosure is compelled by legal authority.

Any such disclosure of a guest's personal information by Tiger Kingdom to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed.